Customer care
Returns &Refunds.
Information about returning Cafe420 products and requesting a refund.
Before returning an item
Please contact Cafe420 before sending an item back. This allows us to confirm whether the product is eligible for return and provide the appropriate instructions.
Unwanted products
Consumer cancellation and return rights may apply depending on the product and circumstances. Certain sealed products may not be returnable once opened for hygiene or safety reasons.
Damaged or incorrect orders
If you receive an incorrect, damaged or faulty product, contact us as soon as possible with your order information and details of the problem.
Refunds
Approved refunds will be processed using the original payment method, subject to applicable consumer and payment-provider rules.
Cafe420
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